i-Wira FAQ

1. What are the facilities provided in i-Wira?

Contributors can:

  • Review the current and previous year LTAT Statements.
  • Check AFFIN HWANG Unit Trust.
  • Review withdrawal history.
  • Make complaints, suggestions and ask questions.

2. How do I check my contribution balance?

You need to have an Army Number and i-Wira password. If not, you'll need to sign up first.

If you have already signed up for i-Wira, sign in to i-Wira system and click on the 'Statement' tab link.

3. How do I sign up for i-Wira?

Click here >>  i-Wira Registration

4. What is the eligibility for i-Wira registration?

Only to members who are still serving.

5. I signed up but why can't I sign in?

Some of the reasons you can't log in are:

Incorrectly entered your Military Number and / or password when signing in.
Signed up but the account is not yet activated. Please contact LTAT.

6. How do I activate my i-Wira account?

After registering, you will receive an i-Wira account activation email on the registered email (Please also check on 'SPAM folder' or 'JUNK'). You will need to click the link button to activate your i-Wira account.

* The link sent to this email is active for 24 hours only after the 'Sign Up' button is clicked.

7. I do not receive any emails after registration, how do I activate my i-Wira account?

If no email is received within 5 minutes or the link in the email expires (over 24 hours), please contact us as below for account activation;

Email: wira [at] ltat.org.my

Phone: 1-300-88-5828

8. Can I change my password?

Yes, you can. In fact, you are advised to change your password periodically. To change your password, sign in to i-Wira and click on your name then click on the 'Profile' button. Then click on the 'Change Password' button. You need to enter an existing password, create a new password and confirm the new one. Use a new password when signing in in the future.

9. How do I protect my password?

Some of the steps that can help you protect your password are as follows:

  • Don't reveal your password to anyone
  • Don't provide your password via email or phone
  • Change your password periodically
  • Do not use the "Remember Password" function, as your information will be easily accessible by computer hackers
  • Sign Out or Log Out from https://iwira.ltat.org.my once you complete your activity on i-Wira system.